Posts

Showing posts from March, 2018

"What Do I Do Since My Adobe Creative Cloud Desktop Failed to Update on my Mac?"

Adobe installers and updaters and authorization schemes have always been the pits, and I recently had another major run-in with them. I'd read about another round of updates for the Creative Cloud apps, and I fired up the CC desktop app to collect them. What I got instead was the desktop app itself trying and failing to update itself, with this message: "Creative Cloud desktop failed to update (Error code: 1001)." There was a Cancel button, which led to another screen allowing me to retry the installation or quit. So, I tried again . . . and again . . . and again. Each time I got the same error message, and always at the 43% mark. And unfortunately, the "install or quit" screen gave no other option. In other words, there was no way to bypass the desktop update and go on to updating the other apps. If I couldn't update the desktop, I couldn't update anything. Following Adobe's instructions, I then uninstalled the desktop app and reinstalled with